The Rental Support Services (RSS) management team is committed to ensuring that RSS becomes the de facto standard in quality. Our objective is the institutionalisation of corporate values where quality is considered in parity with the RSS ethics triangle of Professionalism, Integrity and Ownership.
As a first phase in furthering these objectives RSS is now accredited with the ISO 9001:2008 Quality Management System.
This ISO Standard requires RSS to demonstrate to our customers an ability to deliver pre-determined and customer centric services. This service delivery is achieved by maintaining a system which is focused towards enhancing and optimising customer satisfaction through operational, management and support functions within the organisation, working in concert to achieve certain objectives. In compliance with the Standard, RSS continually improves and manages a competent workforce in furtherance of business processes including: